Terms of Service

01The agreement

These terms are between you, the business using this service, and BirunX. Creating an account means you accept them. If you are accepting on behalf of a company, you confirm you are allowed to bind it.

02What BirunX does

BirunX connects to your store, reads each order, subtracts the costs you have entered, and works out the contribution margin, what the order actually left you with after cost of goods, shipping, payment fees, packaging, storage, platform commission, cashback, returns and failed deliveries.

If you connect Google Ads, we send that margin figure to Google as an offline conversion so your campaigns can bid on profit rather than revenue.

03Your account

• BirunX is for businesses. It is not for personal use, and you must be old enough to enter a contract where you live.
• Keep your sign-in details to yourself. Anything done through your account is treated as done by you.
• One account covers the stores on your plan. Sharing it outside your own business is not permitted.

04Trial, plans and payment

• Every plan starts with a 14-day free trial*. No card is required to begin.
• After the trial, the plan you chose bills monthly or annually in advance. Prices are listed in US dollars; your bank may convert and may add its own fee.
• Cancel whenever you like. Your plan stays active to the end of the period you already paid for, and does not renew.
• We do not refund part-used periods, except where the law requires it.
• If a price changes, we tell you at least 30 days before it applies to you.

* The length of the free trial may vary with the terms of the platform that hosts your store.

05What you are responsible for

BirunX computes a profit figure from numbers you supply. That makes two things yours:

• The costs you enter. If a cost is wrong or missing, the margin we compute is wrong, and the bidding signal we send Google is wrong with it. We hold orders whose costs are unknown rather than guess. But a cost you entered incorrectly is a cost we will use.
• Your shoppers' data. You need a lawful basis to collect it and to let us process it, your own privacy policy must say BirunX is involved, and your consent banner must be honest. We give you the wording to add.

06What we do not do

• We do not create, edit, pause or delete your campaigns, ad groups, keywords or budgets.
• We do not read or touch your Google Ads billing.
• We do not promise a particular result. Ad performance depends on your product, price, market and creative. We supply a better signal, not an outcome.
• We do not sell your data or your shoppers' data, ever, to anyone.

07Your data stays yours

Your orders, products, costs and reports belong to you. We use them to run the service for you and for nothing else. Ask and we will export them. Close your account and we delete them, keeping only what the law requires us to keep.

BirunX itself (the software, the interface, the name) stays ours.

08The platforms we connect to

BirunX works alongside Google Ads, Snapchat and TikTok, and with Salla, Zid, Shopify, WooCommerce and EasyOrders stores. Each of those has its own terms with you, and we cannot change what they do. If one of them alters or withdraws its interface, part of BirunX may stop working until we adapt. We will tell you when that happens.

09Availability

We work to keep BirunX running and available, but we do not promise it will never be interrupted. Planned maintenance is announced in advance where we can. Orders that arrive during an interruption are processed once service returns. The queue is designed so nothing is dropped.

10Suspension and ending the agreement

You can close your account at any time from your dashboard. We may suspend or close an account that does not pay, that breaks these terms, that puts the service or other customers at risk, or that uses BirunX unlawfully. Except where the breach is serious, we warn you first and give you a chance to fix it.

11Liability

BirunX is provided as it is. To the extent the law allows, we are not liable for lost profit, lost advertising spend, lost revenue or lost data arising from your use of the service, and our total liability in any twelve-month period is limited to what you paid us in that period.

Nothing here limits liability that cannot lawfully be limited.

12Changes to these terms

We may update these terms. Material changes are emailed to you at least 30 days before they take effect. Continuing to use BirunX after that means you accept them; if you do not, close your account before the date and we will refund the unused part of any period you prepaid.

13If we disagree

If something goes wrong between us, write to support@birunx.com first and we will try to settle it with you directly. Most disputes are a misunderstanding about a number, and a number can be checked.

Nothing in these terms takes away a right you hold under the law of your own country.